Privacy Policy

Last updated in June 2023.

Who we are

We are Scadip Limited company number 12950882 and  Genomix Cloud is one of our products. Our registered office address is 7 Bell Yard, London, United Kingdom, WC2A 2JR and our website addresses are and

By using Genomix Cloud, our Website and/or any API, you consent to our privacy policy. We implement a variety of security measures to maintain the safety of your personal information when you place a purchase or enter, submit, or access your personal information.


We use cookies. Cookies are small files that a site or its service provider transfers to your computer hard drive through your Web browser (if you allow) that enable the sites or service providers systems to recognize your browser and capture and remember certain information.

Our cookies contain no personal data.

Information we hold about You

Information is submitted through our Website when you sign up to the Website or any API and provide details such as your name, mail or details we collect about how you use the API and website.

Details about your transactions with us We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment platform only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards and payment transactions) will not be stored on Genomix Cloud servers.

We use your information to provide our services and to meet legal obligations. The email address you provide for sign-in processing may be used to send you information and updates pertaining to your order.

Who do we share your data with

Your information, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased service requested. We may transfer it to comply with the law. We keep your data as long as you’re using Genomix Cloud.

For users that register on our website (if any), we store the personal information they provide in their user profile. Genomix Cloud platform administrators can also see that information.

How long we retain your data

We keep your account data as long as you’re using Genomix Cloud. However, sample data uploaded with the purpose to perform any analysis available in Genomix Cloud and analysis results files will be retained for 90 days.

What rights you have over your data

If you have an account on this site, you can request to receive a file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.

You have a right to:

* Access the personal data we hold about you, or get a copy of it.

* Make us correct inaccurate data.

* Ask us to delete, or suppress your data, though for legal reasons we might not always be able to do it.

* Object to us using your data for direct marketing and in certain circumstances ‘legitimate interests, research and statistical reasons withdraw any consent you’ve previously given us.

To do so, please contact us by emailing at

You consent to Genomix Cloud appointing Amazon Web Services (AWS) for cloud hosting services. This Privacy policy will always be available on our website.

We amend or change or update this Privacy Policy for any reason, from time to time entirely at its own discretion. You shall be responsible for checking this Privacy Policy from time to time and ensuring continued compliance with this agreement.