Terms and Conditions

Last updated in July 2023.

1. Acceptance of terms

In order to register with Genomix Cloud as a User, you must accept these Terms and Conditions as part of the registration process. The Website and the APIs are together referred to as Genomix Cloud in these Terms and belong to Scadip Limited.

These terms and conditions reflect applicable requirements of both the European Union and United Kingdom law. These legal terms (English law applies, and disputes will be settled by English courts) are between You and Scadip Limited (Scadip/us/we) and you agree to them by using Genomix Cloud Website and/or any Genomix Cloud API.

You should read this document along with our Privacy Policy.

2. Definitions

The following terminology applies to these Terms and Conditions and Privacy Statement and any or all Agreements:

User: “User” or “You” or “Your” refers to you, as a user of the Genomix Cloud Website or/and any Genomix Cloud API.

API: “API” or “Genomix Cloud API” means an application programming interface for the service through which a User can obtain access to perform analysis programmatically applicable.

Data: “Content” means the data that is obtained by us from other sources delivered to you via Genomix Cloud.

Pricing Plan: this means all the pricing plans selected by the User in connection with the purchase of the use of the Genomix Cloud services.

Stripe: Online payment processing platform.

3. Information about us

Scadip Limited owns the Genomix Cloud platform. We are a limited company registered in the United Kingdom under number 12950882. You can contact us by email at hello@scadip.com. If you have any comments or complaints regarding our services offered via Genomix Cloud, please email us at alexa@genomixcloud.com.

4. Service being offered by Genomix Cloud

We will provide You access to the Genomix Cloud website (www.genomixcloud.com) or other web addresses located under Genomix Cloud domain for the purposes of requesting services under the related pricing plans and during the applicable periods and limits.

To get access to the analyses available in Genomix Cloud You must register by creating an account or using your existing Github or Google account. You must complete all of the required fields as part of the registration process and confirm to us that any information provided to us is complete, accurate and not misleading.

You are responsible for the acts and omissions of any third parties who use your user identification code or password to access your Genomix Cloud account, whether fraudulent or not, and you agree to reimburse us on demand for any loss we may suffer because of such use.

We may request your payment card details if You purchase any of our pricing plans that have associated fees. We use Stripe to manage all our payments.

We use third-party bioinformatics software and we commit reasonable efforts to ensure that those bioinformatics software operate well and reasonably up-to-date. However, User acknowledges that third-party bioinformatics software is subject to a human or technical error and its availability may be delayed for a variety of technical and operational reasons, some of which are outside of Genomix Cloud’s control, and that we shall not be liable for any such errors or delays other than to correct within a reasonable time period any errors related to Genomix Cloud work which are reported to us by User in writing.

Genomix Cloud appointed Amazon Web Services (AWS) for cloud hosting services. We are not responsible for the absence of data due to the downtime of the servers.

We may refund the paid month due to loss of service, at our discretion.

You acknowledge and agree that the form and nature of the services which we provide may require effecting changes in it, therefore, we reserve the right to suspend/cancel, or discontinue any or all services at any time, make modifications and alterations in any or all of its contents and services contained on the Website without any prior notice.

5. Fees and Cancellation

By agreeing to the Terms and Conditions, the User is obligated to pay for the use of our service regardless of whether the service is utilized, integrated or otherwise.

You will pay us fees in connection with the pricing plan selected for You to use. The charges are payable at the intervals set out on the Website and will be paid via Stripe (our chosen payment processor) using the payment card details provided by the User. We do not store in Genomix Cloud any payment card details.

Pricing plan fees include UK taxes.

We reserve the right to suspend the provision of the services if charges are not paid when due.

In case of cancellation, the paid amount cannot be refunded.

We may cancel your account immediately if we believe you’ve:

* broken the terms of this agreement

* put us in a position where we might break the law

* broken the law or attempted to break the law

6. Prohibited uses of Genomix Cloud

You may not use Genomix Cloud:

in any way that breaches any applicable local, national or international law or regulation;

in any unlawful or fraudulent way, or has any unlawful or fraudulent purpose or effect.

7. Copyright notice

Copyright and other relevant intellectual property rights exist on all text relating to Genomix Cloud’s services and the full content of this website.

8. Limitation of our liability

Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. In relation to the use of Genomix Cloud including the receipt of the Services by the User: to the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to Genomix Cloud including the Services, whether express or implied. We give no warranty or guarantee that the Services will meet the User’s needs, or that the receipt of the Services will benefit, or be suitable for, the User in any way; and we will not be liable for any loss or damage whatsoever, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising out of or in connection with the following:

* loss of profits, sales, business or revenue;

* loss of agreements or contracts;

* business interruption;

* loss of anticipated savings;

* loss of business opportunity, goodwill or reputation;

* loss of use or corruption of software, data or information; or

* any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Genomix Cloud.

9. Warranty Disclaimer

GENOMIX CLOUD  MAKES NO REPRESENTATION OR WARRANTY WITH RESPECT TO THE GENOMIX CLOUD SITE, THE APIs AND GENOMIX CLOUD EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, WITH RESPECT TO GENOMIX CLOUD, THE GENOMIX CLOUD SITE, THE APIs, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE. GENOMIX CLOUD DOES NOT WARRANT THAT USE OF THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE.

10. Changes to the terms

These Terms and Conditions will always be available on our website. We amend or change or update these Terms and Conditions for any reason, from time to time entirely at its own discretion. You shall be responsible for checking Terms from time to time and ensuring continued compliance with these Terms.

Privacy Statement

We’re committed to protecting and respecting your privacy. If you have any questions about your personal information, please get in touch with us by emailing at alexa@genomixcloud.com